Policies and Terms

Current legal documents from Drapery Life. You can download or review each one.

Terms

• Payment Termsv1.0

  Accepted payment methods, timing, and applicable charges. Pending legal review.

• Custom Product Termsv1.1

  Specific terms for products made to the customer's measurements. Pending legal review.

• Do-It-Yourself (DIY) Installation Termsv1.0

  Terms the customer agrees to when choosing to install their own products (DIY).

• Terms and Conditionsv3.1

  Terms of use for the website and for purchases from Drapery Life (PRESTIGE WINDOW TREATMENTS LLC). Available in Spanish and English.

Policies

• Accessibility Statementv1.0

  Our commitment to web accessibility and how to report a problem. Pending review.

• Returns, Exchanges, and Limited Warranty Policyv3.1

  Made-to-measure products, changes and cancellations, inspection upon receiving your order, 1-year limited warranty, and purchase process confirmations. Available in Spanish and English.

Privacy

• Cookie Policyv1.0

  Types of cookies used on the site and how customers can manage them. Pending legal review.

• Drapery Life Privacy Policyv2.1

  How Drapery Life collects, uses, and shares personal information, and your privacy choices. Spanish and English.

Operational

• How to care for your curtainsv2.1

  How to wash your curtains (100% polyester) and care for the Ripplefold track and glides, step by step. Spanish and English.

• How to measure your curtainsv1.1

  Step-by-step guide to measuring the width and height of your curtains: between walls, with one wall, with no walls, stack, straight or sloped ceiling, and above the frame. Spanish and English.

• Professional installation termsv1.1

  Terms that apply when the customer hires professional installation. Pending legal review.

• Customer measurement termsv3.1

  Measurement confirmation: the customer is responsible for the accuracy of the measurements they provide. Spanish and English.

• Technical visit termsv1.3

  Terms that apply to the technical visit scheduled by the customer. Pending legal review.

• Shipping and Delivery Policyv3.1

  Coverage, delivery timeframe (two weeks), delivery location, and shipping rates. Spanish and English.